ヤマモト アキコ   Akiko YAMAMOTO
  山本 彰子
   所属   京都外国語大学  国際貢献学部 グローバル観光学科
   職種   講師
言語種別 英語
発行・発表の年月 2018/06
形態種別 論文
標題 How Can We Get Long-stay Reservation from New Employees?-An Exploratory Analysis of Employee Retention in the Lodging Industry in Kyoto-
執筆形態 共著
掲載誌名 The 16th APacCHRIE Conference Proceedings
掲載区分国外
巻・号・頁 pp.137-138
担当範囲 担当範囲を分割しない共著のため抽出ができない
著者・共著者 Hideki Kakinuma, Akiko Yamamoto, Naoki Wakabayashi
概要 This study explores the influence of service strategies and HR practices on the employee retention with applying a talent management lens which focuses on special individuals who shape the core competence of firms. The findings show that presentation of clear service strategies and customization of work arrangement may retain talented new employees as compared with small increase of wage in lodging industry.