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Eric Charles HAWKINSON
Department Kyoto University of Foreign Studies , Position Professor |
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| Language | English |
| Publication Date | 2018/10 |
| Type | Academic Paper |
| Peer Review | Peer reviewed |
| Title | Augmented Tourism: Definitions and Design Principles |
| Contribution Type | Single author |
| Journal | Invention Journal of Research Technology in Engineering & Management |
| Journal Type | Another Country |
| Volume, Issue, Page | 2(9) |
| Author and coauthor | Hawkinson, E. |
| Details | After designing and implementing several iterations of augmented reality(AR) in tourism, this paper takes a deep look into design principles and implementation strategies of using AR at destination tourism settings. The study looks to define augmented tourism from past implementations as well as several cases uses designed and implemented for tourism. The discussion leads to formation of frameworks and best practices for AR as well as virtual reality(VR) to be used in tourism settings. Some main affordances include guest autonomy, customized experiences, visitor data collection and increased electronic word-of-mouth generation for promotion purposes. Some challenges found include the need for high levels of technology infrastructure, low adoption rates or 'buy-in' rates, high levels of calibration and customization, and the need for maintenance and support services. Some suggestions are given as to how to leverage the affordances and meet the challenges to implementing AR for tourism. |