|
Akiko YAMAMOTO
Department Kyoto University of Foreign Studies Department of Global Tourism, Faculty of Global Engagement Position Assistant Professor-lecturer |
|
| Language | English |
| Publication Date | 2018/06 |
| Type | Academic Paper |
| Title | How Can We Get Long-stay Reservation from New Employees?-An Exploratory Analysis of Employee Retention in the Lodging Industry in Kyoto- |
| Contribution Type | Multiple author(s) |
| Journal | The 16th APacCHRIE Conference Proceedings |
| Journal Type | Another Country |
| Volume, Issue, Page | pp.137-138 |
| Responsible for | 担当範囲を分割しない共著のため抽出ができない |
| Author and coauthor | Hideki Kakinuma, Akiko Yamamoto, Naoki Wakabayashi |
| Details | This study explores the influence of service strategies and HR practices on the employee retention with applying a talent management lens which focuses on special individuals who shape the core competence of firms. The findings show that presentation of clear service strategies and customization of work arrangement may retain talented new employees as compared with small increase of wage in lodging industry. |