ヤマモト アキコ
Akiko YAMAMOTO
山本 彰子 所属 京都外国語大学 国際貢献学部 グローバル観光学科 職種 講師 |
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発表年月日 | 2018/06/01 |
発表テーマ | How Can We Get Long-stay Reservation from New Employees?-An Exploratory Analysis of Employee Retention in the Lodging Industry in Kyoto- |
会議名 | 16th APacCHRIE Conference |
主催者 | APacCHRIE: Asia-Pacific Council on Hotel, Restaurant, and Institutional Education |
学会区分 | 国際学会 |
発表形式 | 口頭(一般) |
単独共同区分 | 共同 |
国名 | 中華人民共和国 |
開催地名 | Guangzhou, Sun Yat-sen University |
開催期間 | 2018/05/31~2018/06/02 |
発表者・共同発表者 | Hideki Kakinuma, Akiko Yamamoto, Naoki Wakabayashi |
概要 | This study explores the influence of service strategies and HR practices on the employee retention with applying a talent management lens which focuses on special individuals who shape the core competence of firms. The findings show that presentation of clear service strategies and customization of work arrangement may retain talented new employees as compared with small increase of wage in lodging industry. |