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Hisashi MASUDA
Department Kyoto University of Foreign Studies Department of Global Tourism, Faculty of Global Engagement Position Associate Professor |
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| Date | 2014 |
| Presentation Theme | Development of an Evaluation Approach for Customer Service Interaction Models |
| Conference | 7th International Conference on Knowledge Science, Engineering and Management(KSEM 2014) |
| Conference Type | International |
| Presentation Type | Speech (General) |
| Contribution Type | Collaborative |
| Venue | Sibiu, Romania |
| Publisher and common publisher | Hisashi Masuda, Wilfrid Utz |
| Details | 知識科学・知識工学・知識経営に関する第7回の国際会議KSEM201で、「顧客のサービス・インタラクション・モデルの評価手法の開発」に関する研究発表を行った。 |