Hisashi MASUDA
   Department   Kyoto University of Foreign Studies  Department of Global Tourism, Faculty of Global Engagement
   Position   Associate Professor
Date 2014
Presentation Theme Development of an Evaluation Approach for Customer Service Interaction Models
Conference 7th International Conference on Knowledge Science, Engineering and Management(KSEM 2014)
Conference Type International
Presentation Type Speech (General)
Contribution Type Collaborative
Venue Sibiu, Romania
Publisher and common publisher Hisashi Masuda, Wilfrid Utz
Details 知識科学・知識工学・知識経営に関する第7回の国際会議KSEM201で、「顧客のサービス・インタラクション・モデルの評価手法の開発」に関する研究発表を行った。