Hisashi MASUDA    Department   Kyoto University of Foreign Studies  Department of Global Tourism, Faculty of Global Engagement    Position   Associate Professor
Date	2019
Presentation Theme	Visualization of Customer Satisfaction linked to Behavior using a Process-Based Web Questionnaire
Conference	The 12th International Conference on Knowledge Science, Engineering and Management (KSEM 2019)
Conference Type	International
Presentation Type	Speech (General)
Contribution Type	Collaborative
Venue	Athens, Greece
Publisher and common publisher	Hisashi Masuda, Wilfrid Utz
Details	知識科学・知識工学・知識経営を対象とした国際会議KSEMの第12回目の国際会議で、「プロセスベースのWebアンケートによる行動に結びついた顧客満足度の可視化」に関する研究発表を行った。