Akiko YAMAMOTO    Department   Kyoto University of Foreign Studies  Department of Global Tourism, Faculty of Global Engagement    Position   Assistant Professor-lecturer
Date	2018/06/01
Presentation Theme	How Can We Get Long-stay Reservation from New Employees?-An Exploratory Analysis of Employee Retention in the Lodging Industry in Kyoto-
Conference	16th APacCHRIE Conference
Promoters	APacCHRIE: Asia-Pacific Council on Hotel, Restaurant, and Institutional Education
Conference Type	International
Presentation Type	Speech (General)
Contribution Type	Collaborative
Country	China
Venue	Guangzhou, Sun Yat-sen University
Holding period	2018/05/31～2018/06/02
Publisher and common publisher	Hideki Kakinuma, Akiko Yamamoto, Naoki Wakabayashi
Details	This study explores the influence of service strategies and HR practices on the employee retention with applying a talent management lens which focuses on special individuals who shape the core competence of firms. The findings show that presentation of clear service strategies and customization of work arrangement may retain talented new employees as compared with small increase of wage in lodging industry.